General Information

  • Is there an age requirement to take courses at NYAA?

    Yes, it is the policy of the New York Academy of Art that all students must be 18 years of age or older.

  • I just signed up for a live-online class. Now what?

    Congratulations! We’re so happy to have you join us. Now that you are enrolled you can access your online classroom anytime. We recommend that you spend some time looking through the How to Prepare for Class section, exploring the classroom and its resources, and gathering your supplies. Then sit back, relax, and wait for class to begin! All course times (online and in-person) are in New York, NY Eastern Time ET.

  • I just signed up for a Self-Paced Video. Now what?

    Congratulations! We’re thrilled to have you studying with our renowned faculty at your own pace. Now that you are enrolled, you can begin your asynchronous journey. Please remember that the Self-Paced Videos are available for a period of 6 months (183 days) after purchase.

  • I just signed up for an in-person class. Now what?

    Congratulations! We are so excited to welcome you to our campus for in-person classes! Now that you are enrolled you can access your online classroom anytime. We recommend that you spend some time looking through the How to Prepare for Class section, exploring the classroom and its resources, and gathering your supplies. Then sit back, relax, and wait for class to begin! Students will need to download a digital copy of their Building ID within the class lesson plans. Those who cannot present it to the front desk will not gain entry. Classroom numbers will be posted at the front desk and may be checked upon arrival.

  • Where is the Zoom link for my live-online class or workshop?

    Zoom links for live-online classes and workshops can be found in your online classroom. Additionally, each live-online class or workshop has a downloadable Zoom Student User Guide to help those who may be new to using Zoom. If you are experiencing any difficulty in joining class or finding your Zoom link please email us at [email protected].

  • Can I download any content from Academy Everywhere?

    While the Self-Paced Videos themselves can only be viewed on our platform, they include quite a lot of downloadable content. Each course comes with a detailed written breakdown of topics covered, still images from the course, reference photos of work used in teaching, lists of art supplies used in the course, and exercises you can complete at home.

  • Can I watch recordings of live-online classes and workshops?

    The majority of our online classes and workshops are recorded and are generally available to stream for the duration of the course and for a limited time following the last class meeting. Recordings of classes and workshops are not available for download and will be available for a limited time. Streaming availability and time frames may vary by class or workshop, and should be confirmed with individual instructors. Additionally, students who are considering signing up for a live-online class or workshop but not attending live should note that while some of our students do choose to rely on recordings only, the live-online class classes and workshops are not primarily designed for this and the experience will be different than it would with live attendance. To check whether a specific class or workshop will offer recordings please email us at [email protected].

  • Which classes are suitable for beginners?

    Many of our classes are suitable for beginners and our instructors are very experienced at meeting students wherever they are. Skill level recommendations may be found on the registration page of each class. Those that say “beginner to advanced” are suitable for all skill levels. We are also happy to help students choose classes that will best serve their artistic and educational goals. For help in selecting classes that suit your experience and needs please email us at [email protected].

  • What supplies do I need?

    Necessary supplies vary by class or workshop, so each course has an individual supply list provided in the online classroom. Students should note that art materials can be expensive and are infinitely varied. Part of being an art student—and indeed, an artist—is experimentation with new materials. That said, the materials an individual artist chooses to use are personal and completely up to them. When viewing a supply list, students should be aware that some of the listed materials are included to benefit the student with knowledge of what the instructor uses in their own work and may not be strictly required to take part in the class or workshop. We encourage students to use supply lists as a knowledge resource and to keep in mind the difference between required and suggested materials. We strive to make supply lists clear and accessible, but if you have additional questions about supplies for a specific class or workshop please contact the instructor with the email address provided on your supply list.


Refund Policies

  • What is your refund policy for classes?

    A class will be confirmed to proceed not later than two (2) days prior to its scheduled starting date. Class registration is only confirmed when full payment has been received from a participant. If sufficient confirmed registrations have not been received two (2) days in advance of the scheduled starting date, the class may be cancelled. In the unlikely event that the class is cancelled, all confirmed participants will be notified and given the option to transfer to another class or receive a full refund. If a student chooses to cancel their confirmed registration in a Continuing Education Class a 100% refund will be offered during the first week of class. After the first week of class, a refund is not available.

  • What is your refund policy for workshops?

    A workshop will be confirmed to proceed not later than two (2) days prior to its scheduled starting date. Workshop registration is only confirmed when full payment has been received from a participant. If sufficient confirmed registrations have not been received two (2) days in advance of the scheduled starting date, the workshop may be canceled. In the unlikely event that the workshop is canceled, all confirmed participants will be notified immediately and receive a full refund. If a participant chooses to cancel their confirmed registration, or cannot or does not attend the workshop, the following refunds will apply: The registered participant may invite another person to substitute their place in the workshop (in which they are registered) at any time at no charge; If notice is received three (3) or more days from the scheduled starting date, a 100% refund will be offered. If notice is received two (2) or less days from the scheduled starting date, no refund will be offered.

  • What is your refund policy for the intensive program?

    If a student chooses to cancel their confirmed registration in the Intensive Program a 100% refund will be offered during the first week of classes. After the first week of class, a refund is not available. Refunds and Credit may be applied at the discretion of the Director of Continuing Studies and Assistant Director of Continuing Studies.

  • What is your refund policy for Self-Paced Learning Courses?

    No refund requests will be accepted for self-paced learning video courses.


Coupons

  • Can I use more than one coupon to purchase a course?

    Discounts are non-stackable. Students cannot use multiple discounts or prorations to pay for classes.

  • Can I use a coupon to purchase a Workshop?

    Workshops do not get discounted.

  • Can I use a coupon on a package?

    Packages are already offered at a discounted rate, therefore we are not able to stack a coupon on top of an already discounted item.

  • Can I use a coupon on an Intensive Program?

    The Intensive Program is already offered at a discounted rate, therefore we are not able to stack a coupon.

Contact Us

Didn't find the answer to your question in FAQ? We'd love to help!

If you need additional help please reach out to us! Contact us in the Continuing Studies department by email [email protected] or by phone 212-966-0300 (ext. 3). We are available Monday-Friday, 9:30 am-5:30 pm Eastern Time (US) excluding most holidays. Please contact us for help and we will respond as quickly as possible.

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